The Center & COVID-19

The Great Lakes Center for the Arts is committed to providing a safe and healthy venue for all our patrons, artists, volunteers, and employees. The Center is keeping a light event schedule from now until the start of the Summer & Fall Season on June 19. Subscribe to the Center's weekly e-newsletter, follow us on social media, or check back here and be the first to know about updates and event information! 

Although your experience may feel a little different, you can expect the same world-class talent on the stage or screen that you are accustomed to. We appreciate your continued understanding as we adjust to a new normal. The following policies meet the current state and local requirements and will continue to evolve as needed:

Upon Your Arrival

  • Masking
    • Fully vaccinated patrons are not required to wear masks inside the Great Lakes Center for the Arts venue.
    • No masks are required outdoors on GLCFA’s Rooftop Terrace, Patio, or Front Plaza.
    • Unvaccinated patrons must continue to follow CDC and State of Michigan guidelines. These guidelines currently require that unvaccinated persons wear a face mask at indoor gatherings, exceptions allowed by the State of Michigan include those who:
      • Are younger than 2 years old
      • Cannot medically tolerate a face mask
      • Are eating or drinking while seated in a designated area
      • Are engaging in a religious service
      • Are giving a speech to an audience that is at least 12 feet away from the speaker
    • It is the responsibility of the patron to vouch for the vaccination status of themselves, their family, and their guests. GLCFA will operate under an honesty policy and not require specific proof.
  • Physical distancing between patrons not of the same household must be respected at all times.

During Your Experience

  • The Lobby will open one hour prior to the start of an event with the Theater opening 30 minutes prior.
  • Please have your ticket(s) printed or open on your device and ready for scanning as you enter the Theater.
  • Patrons will be permitted to bring full bottles of water with a lid that closes into the Theater.
  • Hand sanitizing stations will be available for your use in various places around the venue.

Operational Procedures

  • For questions regarding ticket purchases, please contact the Box Office at 231.439.2610 or [email protected].
  • All tickets to events must be purchased in advance of the event. All tickets are being emailed as Will Call is not available at this time.

What you can expect from the Center

  • Enhanced cleaning and sanitizing are being conducted prior to, during, and following all events.
  • The highest quality and EPA-approved cleaners are being used.
  • Our air filtration system is optimized at the high standard of MERV 13 with filtered air cycled every 20 minutes.
  • All public areas and restrooms are being sanitized before, during, and after events.
  • GLCFA staff will continue to adhere to MIOSHA guidelines and be required to wear a mask. A high percentage of GLCFA staff are vaccinated and we continue to encourage doing so for those who are not.

What we ask from you

  • Adhere by the Center's masking policy:
    • Fully vaccinated patrons are not required to wear masks inside the Great Lakes Center for the Arts venue.
    • No masks are required outdoors on GLCFA’s Rooftop Terrace, Patio, or Front Plaza.
    • Unvaccinated patrons must continue to follow CDC and State of Michigan guidelines. These guidelines currently require that unvaccinated persons wear a face mask at indoor gatherings, exceptions allowed by the State of Michigan include those who:
      • Are younger than 2 years old
      • Cannot medically tolerate a face mask
      • Are eating or drinking while seated in a designated area
      • Are engaging in a religious service
      • Are giving a speech to an audience that is at least 12 feet away from the speaker
    • It is the responsibility of the patron to vouch for the vaccination status of themselves, their family, and their guests. GLCFA will operate under an honesty policy and not require specific proof. 
  • Please adhere to social distancing while in the venue.
  • Be sure to bring your printed tickets with you, or have them pulled up on your device when you arrive.
  • If you are sick or not feeling well, please stay home. Refunds or exchanges will be issued to anyone unable to attend due to an illness or exhibiting symptoms when they arrive.
  • Take advantage of sanitizing stations located throughout the venue.

COVID-19 WARNING

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and patrons with underlying medical conditions are especially vulnerable. By visiting the Great Lakes Center for the Arts you voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Great Lakes Center for the Arts or any of its directors, officers, employees, agents, contractors, or volunteers liable for any illness or injury.

All patrons agree to this COVID-19 liability release waiver: GLCFA-Liability-Waiver.pdf